™Training that reaches the people who are not at a desk
For operations, HR and L and D leaders whose workforce is on a plant floor, a branch counter, a delivery route or a shop floor. Short video on the phone they already carry, in the language they actually work in, completed with no network at all, and reporting that tells you which branch and which geography is behind.
What we can show you today
There are no engagement percentages on this page. What follows is what the platform does, and the first three rows are the ones worth testing on the demo before anything else.
- Offline
- Content downloads on wifi and plays with no connection. Progress, scores and completion sync when the device is next online. On a plant or a route this is what decides whether the rest of the rollout is usable.
- The device they have
- Built for the entry-level Android phone a frontline worker actually carries, not for a corporate laptop. Shared-device and kiosk patterns are configured during implementation where personal phones are not permitted.
- Their language
- One approved English source produces regional-language versions with voiceover, subtitles and agreed terminology, so the person expected to follow the procedure is trained in the language they think in.
- Short form
- Micro-video and video cards built to be finished between a shift handover and the line starting, rather than a 45-minute module nobody opens twice.
- Geography reporting
- Completion and assessment by branch, plant, region, shift and manager, so the chase happens where it is actually possible.
- What we do not claim
- MobiLearn does not adapt itself to each individual learner, and micro-video here is short-form and mobile-first rather than personalised. Where a competitor says adaptive, ask them what changes and for whom.
Why frontline learning fails on a platform built for offices
Most learning systems were designed for a person with a laptop, a calendar and an hour. Almost nothing about that describes a frontline workforce.
There is no computer, and often no company device at all
A shop assistant, a machine operator and a delivery rider share the same constraint: whatever training reaches them arrives on a personal phone or it does not arrive.
Connectivity is worst exactly where the work is
A shop floor, a warehouse, a basement branch or a route between towns. Training that needs a live connection is training that quietly does not happen, and the completion report never explains why.
English is the document language, not the working language
The procedure is written in English because that is who wrote it. The person who has to act on it works in Hindi, Marathi, Tamil, Bengali or Odia, and a supervisor translating it verbally is not a controlled process.
There is no hour, and there never will be
Pulling a shift into a room costs production or costs counter coverage. Training gets scheduled for when the operation is quiet, which is precisely when nobody wants to be there.
Head office cannot see which location is behind
One organisation-wide completion number hides the branch at 40% inside the average. By the time it surfaces, the deadline has passed.
What good frontline learning looks like
The test is whether someone standing at a machine or a counter finishes it without being told twice.
- Two to five minute video, watched on the phone already in their pocket
- The regional language they work in, not a translated PDF
- Downloaded on wifi and completed with no network at all
- Assignment that follows the shift, the line and the location rather than a training calendar
- A supervisor view showing who on their own shift has not started
- Completion and assessment by branch, plant, region and geography
- Reinforcement aimed at the step people are actually getting wrong
- Contractors and temporary staff included, not left outside the programme
How a procedure reaches the floor
The input is the document you already control. The output is people who can do the thing, and a record that says so.
- Draft from the procedure you already have. The SOP, work instruction, safety standard or service script becomes short visual lessons and assessment questions in minutes, with your reviewer approving before anything reaches a learner.
- Produce the language versions from that one approved source. Voiceover, subtitles and agreed terminology in the languages your locations run in, so one approved English original serves every site without a separate production cycle each.
- Assign by location, line, shift and role. Branches, plants, regions, shifts and contractor units assigned from one place, with deadlines set against the date the change takes effect.
- Deliver it offline. Downloaded at the gate, in the canteen or wherever the wifi reaches, then completed with no connection. Progress syncs when the device is next online, so a handover window becomes a usable training window.
- Check understanding rather than attendance. Scenario questions that ask what the person would do, with pass thresholds and reattempt rules, so the record means something when it is read back.
- Give the supervisor a list, not a report. Each supervisor sees who on their own shift or counter has not started, who stalled and who failed, with nudges aimed at exactly those people rather than at everybody.
- Reinforce where the geography data says it is weak. Topic-level gaps by branch, plant and region, with recaps and targeted reinforcement instead of re-running the whole module everywhere.
What you need, and what produces it
Operations cares about the right-hand column. The middle column is only how it happens.
| Business requirement | MobiLearn capability | Operational benefit |
|---|---|---|
| Training must not take the operation down | Two to five minute mobile microlearning completed offline | Training happens in the gaps the operation already has instead of costing coverage |
| People must be trained in a language they work in | Regional-language video produced from one approved English source | A branch officer in Salem is trained in Tamil from the same document head office approved |
| Connectivity on site is unreliable | Download on wifi, complete with no connection, sync when next online | Completion stops depending on whether there was signal at the machine or the counter |
| Nobody at head office can see which location is behind | Completion and assessment by branch, plant, region, shift and manager | The location at 40% is visible while there is still time to do something about it |
| Supervisors carry the chase personally | Shift and location-level views with targeted nudges | The chase becomes five minutes of a supervisor's day rather than a running argument |
| Contractors and temporary staff face the same requirements | Non-employee organisational units inside the same contracted workforce band | The whole floor is trained, not just the part that appears in the HRMS |
| Turnover means induction never stops | Assignment triggered on joining, with deadlines and escalation | A new joiner is inducted on day one rather than at the next scheduled batch |
What each person sees
The frontline worker has four minutes. The supervisor wants a list. Operations wants the map.
The frontline worker
- Short video on their own phone, in their own language
- Content that plays with no network
- A visible streak and a team leaderboard worth coming back for
- A certificate that says they are cleared for the task
The supervisor or branch manager
- Their own shift, line or counter, and nobody else's
- Who has not started, who stalled and who failed the check
- A nudge they can send without asking L and D
- Topic scores showing which step their team is weak on
Operations and L and D
- Completion and assessment by branch, plant, region and geography
- The locations falling behind the rest, ranked
- Offline completions synced this week, so adoption is visible
- Gap data that says what to reinforce next, and where
What it looks like in the product
The geography view an operations lead would open on a Monday, and the learner feed a frontline worker actually sees.
Illustrative screens with sample data, for approval. They are replaced with live MobiLearn captures before launch.
Customer story
The frontline story publishes here once it is verified
A named or precisely described deployment, with the number of locations, the languages produced, the share of completions that happened offline, the period and the measurement method, goes here as soon as a customer approves publication.
We are not going to fill this space with an engagement percentage in the meantime. Ask on the demo and we will walk you through a live account with the customer's permission.
Implementation and integrations
A frontline rollout has two questions nobody asks about a desk-based one: what happens with no network, and what happens with no company device.
- Offline behaviour
- Content downloads on wifi and plays with no connection. Progress, scores and completion sync when the device is next online. Test this first on the demo, because everything else on this page depends on it.
- Devices
- Built for the entry-level Android phone a frontline worker actually carries. Shared-device and kiosk patterns for areas where personal phones are not permitted are configured during implementation.
- Identity without corporate email
- Frontline staff frequently have no work email address. Access can be issued on employee ID or mobile number rather than assuming a corporate identity everyone has.
- HRMS synchronisation
- Location, line, shift and role changes drive who is assigned what, so a transfer between branches updates the training without an administrator touching it.
- Contractors and temporary staff
- Managed as separate organisational units outside your employee directory, so a contractor can be inducted on day one without being created in your HRMS.
- Languages
- Confirm the specific language list against your actual sites on the demo. It is the one item on this page worth checking rather than taking on trust.
What IT and operations will ask
A frontline rollout puts company content on personal devices, which is where the security conversation starts.
- Shared cloud, dedicated cloud, your own cloud account, private VPC or on-premise
- India region data residency where you require it
- Role-based permissions, so a supervisor sees their own shift and nobody else's
- Downloaded content held inside the application rather than saved to the device gallery
- Administrative actions and learning records logged and exportable
- Certification status for VAPT, ISO 27001, SOC 2 Type 2, DPDPA and GDPR published exactly as it stands
What operations and L and D leaders ask
Does offline learning genuinely work, or does it need a connection at the start and end?
It genuinely works. Learners download on wifi and complete modules with no connection at all, and progress syncs when the device is next online. It is the first thing to test on the demo, because on a plant or a route it decides whether everything else is usable.
Our frontline staff have no work email address. Is that a problem?
No. Access can be issued on employee ID or mobile number rather than assuming a corporate identity. It is a common situation and it is configured at implementation.
Which regional languages are supported?
Regional-language versions are produced from one approved English source with voiceover, subtitles and agreed terminology. Confirm the specific list against your own sites on the demo rather than taking a language count on trust from any vendor, ourselves included.
What about locations where personal phones are not allowed?
Training is completed before entering the area or at handover, and shared-device or kiosk patterns are configured during implementation. The offline model is what makes both workable.
Can supervisors see only their own team?
Yes. Role-based permissions give a supervisor their own shift, line or branch, a regional manager their region, and operations or L and D the whole estate.
Is this microlearning personalised to each learner?
No, and we will not say it is. Content is short-form, mobile-first and assigned by role, location and shift, with reinforcement targeted at topics where assessment shows a gap. That is targeting, not individual adaptation, and the distinction matters when you are comparing vendor claims.
Bring one procedure to the demo, and turn the wifi off
Send us a real SOP or service procedure beforehand. We will build it into regional-language micro-video, put it on a phone, disconnect the network, and let you watch someone complete it.